How It Works

  1. Create an Account

    To place a bid, you’ll need to register for a free Bidsy account using your email address.
    👉 Sign up or log in

  2. Browse Auctions

    Explore our live auctions, which are added as new items become available — there’s no fixed schedule. Be sure to check back often or follow us on social media and subscribe to our newsletter for updates.
    Each listing includes:
    Detailed product images
    Descriptions of any known damage or defects
    Start price (which also serves as the reserve price)
    A visible countdown timer
    Note: Items are available online only and cannot be physically viewed.

  3. Place a Bid

    You can place manual bids or use our auto-bidding system to stay ahead automatically.
    How Bidding Works:
    You’ll see the current bid and next minimum bid on each auction.
    When you place a higher bid, the system will automatically increase your bid in set increments only as needed, based on competing bids.
    Bid Increments:
    R0 – R999: R25
    R1,000 – R2,999: R50
    R3,000 and up: R100

  4. Auction End & Anti-Sniping

    Each auction runs for a limited time — watch the countdown on the listing.
    If a bid is placed within the last 5 minutes, the auction will automatically extend by 1 minute to give all bidders a fair chance.

  5. Winning an Auction

    If you’re the highest bidder when the auction ends:
    You’ll receive an email confirmation
    You’ll have 3 calendar days to complete your payment via Paygate or EFT
    You’ll have 5 calendar days to collect your item or arrange delivery
    Track your active bids and won items here:
    👉 My Auctions Dashboard

  6. Payment

    Payments can be made via:
    Paygate (Instant Online Payment)
    Direct Bank Transfer (EFT)
    Payments are confirmed once funds clear in Bidsy’s account. No collection or delivery will be processed until payment is confirmed.

  7. Collection or Delivery

    Once your payment is confirmed:
    You can collect your item from 27 Manchester Road, Chiselhurst, East London
    Or, choose delivery at checkout (available in East London main areas only – max 20km radius)
    If you fail to collect or arrange delivery within 5 days, your purchase will be cancelled and your payment refunded minus a 5% cancellation fee.


Need Assistance?

If you need help, please contact us:

📧 support@bidsy.co.za
📱 WhatsApp Support at +27710006400